CGV

Pinoy services

GENERAL CONDITIONS OF SALES :

The general conditions of sale define the rights and obligations of the parts within the framework of the sales carried out by the company Pinoy Services Filipino- Asian store of the products proposed on its Internet site https://www.pinoy-services.com/fr/

The orders of products presented on the online store Pinoy Services Filipino- Asian store are subjected to the acceptance by the customer of the completeness of the present, exposed hereafter.

The company Pinoy Services Filipino- Asian store reserves the right to modify at any time the present general conditions of sale.

  • ARTICLE 1- ACCEPTANCE AND SCOPE :

The customer declares to have taken knowledge and accepted without any reserve the general conditions of sale, as well as the particular conditions of his order, applicable to the sale contract.

The acceptance by the customer of these conditions is materialized by his electronic signature, concretized by the fact of notching the box "acceptance of the general conditions of sale" or "click of validation", as well as by the communication of his banking coordinates for purposes of payment of his order. This electronic signature has the value of a handwritten signature between the parties.

The present general conditions of sale apply to all sales of products by our company made on the site https://www.pinoy-services.com/fr/

Any other document than the present general conditions of sale, and in particular catalogs, prospectuses, advertisements, notices, has only an informative and indicative value, not contractual.

  • ARTICLE 2- PRODUCT CHARACTERISTICS, PRICES, ORDERS :

2.1 - Products

In accordance with Article L. 111-1 of the Consumer Code, the Buyer may, prior to his order, take note, on the site https://www.pinoy-services.com/fr/ of the essential characteristics of the product or products he wishes to order.

The customer makes his choices in full awareness and under his sole responsibility. The customer is the only judge of the compatibility of the ordered products. It falls to him to be assisted by a council if he considers it necessary by contacting Pinoy Services Filipino- Asian store.

The customer selects one or several products among the different categories proposed on the Internet site https://www.pinoy-services.com/fr/

In case of unavailability of a product, Pinoy Services Filipino-Asian store makes a commitment to warn by email the customer to inform him of the unavailability of the product. Pinoy Services Filipino-Asian store reserves the right to propose an equivalent product or of substitution or to cancel the missing article and to proceed to its refund.

2.2 - Alcohol

The abuse of alcohol is dangerous for your health, consume with moderation.

In application of article L. 3342-1 of the Public Health Code prohibiting the sale of alcohol to minors under eighteen (18) years of age, the customer undertakes by validating his order to be at least eighteen (18) years old at the date of the order.

2.3 - Prices

The prices posted on the Internet site of the company Pinoy Services Filipino- Asian store, indicated in Euros, are those in force at the time of the recording of the purchase order by the customer. The transport is not included in the price indicated on the product sheet.

The total price indicated in the summary of your order is the final price. This price includes the total price of the order with the details of each product and the shipping costs.

All the prices are indicated including VAT (all taxes included).

The sale prices of the products can be modified by the company Pinoy Services Filipino- Asian store at any time. This modification will be announced to the Buyer before any order

2.4 - Orders

The customer's order will be satisfied within the limits of available stocks or subject to orders pending delivery from its suppliers.

The registration of an order on the store of the site https://www.pinoy-services.com/fr/ and its validation by the customer intervenes at the moment when the customer clicks on the choice mode of payment on the page " Pay my order .

The order of the customer will have to be confirmed by the company Pinoy Services Filipino- Asian store by e-mail.

The orders transmitted and confirmed to our company are firm and definitive, and irrevocable for the customer, except acceptance of our part.

  • ARTICLE 3- GEOGRAPHICAL AREA :

The expeditions of order realized from the site e-commerce are possible in Metropolitan France.

For exceptional deliveries in European Union and DOM-TOM, the customer will have to contact the company Pinoy Services Filipino- Asian store which will accept or not the expedition.

  • ARTICLE 4- PAYMENT METHODS :

The payment on line is carried out at the time of the order by the customer. All the orders are payable in euro.

Pinoy Services Filipino- Asian store reserves the right to suspend or to cancel any order and/or delivery, whatever its nature and its level of execution, in case of non-payment of any sum which would be due by the customer or in case of incident of payment.

To pay his order, the customer has the following payment method:

                          Avis Paypal 2023 : à savoir avant d'ouvrir un compte

The "3D Secure" payment security mode is implemented on the site and is systematically used for all online purchases.

  • ARTICLE 5- DELIVERY METHODS :

5.1- General conditions

Shipments are made from Monday to Sunday, excluding periods of closure of the establishment.

The delivery time will be imperatively indicated to the customer as of the conclusion of the sale on the email of confirmation of order. The shipment will be triggered only when the full payment of the goods and the transport costs will be effective.

The shipments take place 2 days maximum after the reception of the order except in case of force majeure, holidays or closure of the establishment.

The products will be delivered to the address indicated by the customer when placing the order, in metropolitan France or European Union (under conditions).

In case of error in the wording of the coordinates of the addressee, the company Pinoy Services Filipino- Asian store would not know how to be held for person in charge of the impossibility of delivery. In this case, as in case of cancellation of the order by the customer after expedition, the postal charges will not be refunded to the customer by the company Pinoy Services Filipino- Asian store.

By default, the invoices are transmitted at the time of the expedition on the address of messaging indicated by the customer during his registration.

The data recorded by the computer system of the company Pinoy Services Filipino- Asian store constitute the proof of the whole of the transactions passed between the company Pinoy Services Filipino- Asian store and its customers.

5.2- Delivery methods

The delivery is carried out by UPS point relay with handing-over without signature for the parcels lower than 5kg, and with handing-over against signature for the parcels exceeding the 5kg.

A possible delay of delivery does not give right to damages on behalf of the company Pinoy Services Filipino- Asian store

The company Pinoy Services Filipino-Asian store is discharged of its obligation to deliver in case of force majeure such as the war, the riot, the fire, the strikes, the accidents, the state of natural disaster and the impossibility of supply near a supplier.

The risks and the responsibility of the state of the goods are entrusted to the addressee as soon as the package is handed over to UPS.

Pinoy Services Filipino- Asian store asks its customers to check the package upon delivery. In case of lack or degradation of the parcel and the goods, or of doubt of some nature that it is on the state or the contents of its parcel, the customer is held to refuse the goods by emitting immediately on a report the anomaly near the deliverer and to announce these incidents to the company Pinoy Services Filipino- Asian store by e-mail mfd.villa@pinoyservices.fr

If the repeated absence of the customer at the time of the delivery involves a return of the products to the company Pinoy Services Filipino-Asian store, the expenses of return and annexed expenses are chargeable to the customer.

Any possible overtaking of the delivery period will not be able to give place to damages, retention or cancellation of the order by the Buyer.

5.3- Delivery charges

Delivery costs will be applied according to the zone of distribution and according to the costs in force applied by UPS.

These costs will be charged to the buyer unless special offer issued by Pinoy Services Filipino- Asian store.

  • ARTICLE 6 - RIGHT OF WITHDRAWAL :

For all products except fresh products (perishable goods), and in accordance with Article L. 121-20 of the French Consumer Code, the customer has a period of 14 days from the date of receipt to return the ordered products for reimbursement at his expense. However, no return or replacement will be accepted for opened or opened products.

The customer must assert his right of withdrawal only in writing to the following address: mfd.villa@pinoyservices.fr.

We then undertake to send him, without delay, an acknowledgement of receipt of the withdrawal on a durable medium. Once the will of retraction formulated, the customer has a 14 days deadline in order to make us forward the turned over products. The return costs will then be at his expense.

As from the day of reception of the form or of the request of retraction, we commit ourselves to refund the customer within a maximum of 14 days; with the possibility of deferring this refund, until the effective reception of the products, as the law on consumption allows it to us.

This refund will be applied to the total amount paid by the buyer at the time of payment of his order, including shipping costs.

The method of payment used for the refund will be the same as the one used by the customer at the time of the initial payment of his order. However, we may need to consult with the customer in order to propose another method of payment for the refund. The customer remains free to accept or not.

The products must imperatively be turned over to the company Pinoy Services Filipino- Asian store in a perfect state of resale, in their state of origin (packing, accessories, note...), duly sealed, and accompanied by the name and first name of the customer, of his address, as well as the date and the number of order (delivery order signed and accompanied by the handwritten mention "good of return"). We will not be able to take into account any incomplete request.

  • ARTICLE 7- RESPONSABILITIES :

The responsibility of the company Pinoy Services Filipino-Asian store is systematically limited to the value of the put in question product, value in its date of sale and this without possibilities of appeal towards the other members of the establishment Pinoy Services Filipino-Asian store.

The company Pinoy Services Filipino- Asian store will not be responsible for the contents of the information provided on the sites pointed by possible hypertext links of the company Pinoy Services Filipino- Asian store. As regards the food the dates of consumption indicated on the sold products must be respected by the customer.

The company Pinoy Services Filipino-Asian store cannot be held for person in charge of the damages of any nature, so much material as immaterial or body, which could result from a bad functioning, from the bad use of the marketed products, or from the non-respect of the information provided by the labels concerning the possible presence, in the composition of the products, of traces of allergenic products (for example nuts, milk, gluten, sulfites).

The responsibility of the company Pinoy Services Filipino-Asian store will be, in any case, limited to the amount of the order and would not know how to be put in question for simple errors or omissions which would have been able to remain in spite of all the precautions taken in the presentation of the products.

  • ARTICLE 8- LEGAL GUARANTEES:

According to the provisions of the civil code (article 1641) and, if necessary, of the code of the consumption (article L211-4 and following cf. extracts below), the customer benefits from legal guarantees, that the company Pinoy Services Filipino - Asian store makes a commitment to respect.

The salesman is held to deliver a good in conformity with the contract and answers of the defects of conformity existing during the delivery. He also answers of the defects of conformity resulting from the packing, the instructions of assembly or installation, when this one was put in his charge by the contract or was realized under his responsibility.

To be in conformity with the contract, the goods must (Consumer Code Article L211-5):

  • Be fit for the purpose usually expected of a similar good and, where appropriate;
  • Correspond to the description given by the seller and have the qualities that he presented to the buyer in the form of a sample or model;
  • Present the qualities that a buyer can legitimately expect in view of the public statements made by the seller, by the producer or by his representative, particularly in advertising or labelling
  • Or have the characteristics defined by mutual agreement between the parties or be suitable for any special purpose sought by the buyer, brought to the attention of the seller and accepted by the latter. The action resulting from the defect of conformity is prescribed by two years as from the delivery of the good (code of the consumption article L211-12).

The seller is bound by the warranty for hidden defects of the thing sold which make it unfit for the purpose for which it was intended, or which so diminish this use that the buyer would not have acquired it, or would have given only a lower price for it, if he had known about them (Civil Code article 1641).

The action resulting from redhibitory defects must be brought by the purchaser within two years of the discovery of the defect.

The customer must notify to UPS and to the company Pinoy Services Filipino- Asian store any reserve on the delivered product (damaged package, already opened) in the day following the reception of the product. In the case of a technical product, the customer will take particular care to check the good functioning of the delivered apparatus, to read the note of use which is provided to him.

In case of apparent defects, the customer benefits from the right of return under the conditions provided in this document.

  • ARTICLE 9- GOVERNING LAW:

These Terms and Conditions of Sale and Use, as well as any other separate agreement through which we provide you Services will be governed and interpreted under the laws in force at 22 avenue nationale, Saint-Vincent-de-Tyrosse, B, 40230, France.

Any dispute relating to the interpretation, execution or breach of contract between the company Pinoy Services Filipino-Asian store and the customer, even in case of multiple defendants, will, in the absence of amicable agreement, the exclusive jurisdiction of the courts of Dax.

  • ARTICLE 10- COMPUTING AND LIBERTIES:

The information collected by the company Pinoy Services Filipino- Asian store during any order of the customer is necessary for the management of its order by the company Pinoy Services Filipino- Asian store and its commercial partners. In accordance with the law "Computing and Liberties" n° 78-17 of January 6th, 1978, the customer has a right of access, rectification, opposition and deletion to the data concerning him with the company Pinoy Services Filipino- Asian store.

By the intermediary of the company Pinoy Services Filipino- Asian store, the customer can be brought to receive commercial proposals of other organizations or companies, or to be informed of the offers of the company Pinoy Services Filipino- Asian store. If the customer wishes to receive these proposals, he can inform the company Pinoy Services Filipino-Asian store by mail or by e-mail in the heading "contact".

The company Pinoy Services Filipino- Asian store reserves the right to implant cookies in the computer of the visitors of its Internet site. A cookie does not allow us to identify the customer. In general, it registers information relative to the navigation of the client on https://www.pinoy- services.com/fr/ (the consulted pages, the date and the hour of the consultation, etc.) that the company Pinoy Services Filipino-Asian store will be able to read during the subsequent visits of the client. In this case, it contains the information that the client has just provided. Thus, he will not need, in his next visit, to fill again the form of registration proposed.

  • ARTICLE 11- CONTACT INFORMATION:

Questions regarding the Terms and Conditions of Sale and Use should be sent to us at mfd.villa@pinoyservices.fr